Returns & Exchanges

At JumpIchiban, we want you to love your new style, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. If your purchase isn't the perfect fit, our streamlined process ensures a quick resolution so you can get back to looking your best.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags remain attached and the garment is in its original, unworn condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.